NOUN Student Portal: How to Login with Matric Number

NOUN Student Portal! Learn step-by-step how to log in using your matriculation number, reset passwords, and navigate the registration process for courses, exams, and more at the National Open University of Nigeria in 2025.

The NOUN Student Portal is an indispensable tool for every student of the National Open University of Nigeria. It’s your personalized gateway to managing your studies, finances, and communication with the university. Whether you’re a fresh student or returning for a new semester, understanding how to effectively use this portal is crucial for a smooth academic experience.

This guide will walk you through the NOUN login process, address common issues, and provide an overview of key functionalities, especially focusing on registration.

Part 1: How to Log in to the NOUN Student Portal

The login process differs slightly for fresh students (first-time logins) and returning students.

For Fresh Students (First-Time Login):

If this is your very first time logging into the NOUN Student Portal after gaining admission:

  1. Go to the Portal: Open your web browser and navigate to the official NOUN student portal: https://www.nouonline.nou.edu.ng/
  2. Look for “Fresh Students” / “New Student Registration”: On the login page, you might see an option like “Fresh Students” or “New Student Registration” (the exact wording can vary based on portal updates). Click on this.
  3. Enter Matriculation Number & Set Password: You will be prompted to enter your Matriculation Number.
    • For the initial password, NOUN often uses your Matriculation Number in lowercase (e.g., if your matric number is NOU123456789, your initial password might be nou123456789).
    • Crucially, you will then be required to set a new, strong password of your choice. Ensure the “New Password” and “Confirm Password” fields match exactly. Passwords are case-sensitive.
  4. Submit and Login: Click “Submit” to set your new password. You should then be redirected to the main login page or directly to your dashboard.
  5. Re-Login with New Password: If redirected to the login page, enter your Matriculation Number and your newly created password to log in.
  6. Complete CAPTCHA: You may need to complete a CAPTCHA challenge (verify you’re not a robot) by typing characters shown in an image. Pay attention to case sensitivity.

For Returning Students (Subsequent Logins):

Once you’ve set your personalized password, future logins are straightforward:

  1. Go to the Portal: Open your web browser and navigate to: https://www.nouonline.nou.edu.ng/
  2. Click “Student Login” / “Registered Student”: On the homepage, look for and click the “Student Login” button or the “Registered Student” option.
  3. Enter Matriculation Number & Password:
    • In the “Username” or “Matric Number” field, enter your NOUN Matriculation Number (e.g., NOU123456789).
    • In the “Password” field, enter the password you previously set.
  4. Complete CAPTCHA (if any): Enter the characters in the CAPTCHA box.
  5. Click “Login”: You should now be logged into your student dashboard.

Common Login Issues & Troubleshooting:

  • “Incorrect Username or Password”:
    • Check Caps Lock: Passwords are case-sensitive. Ensure your Caps Lock is off (unless your password intentionally uses capital letters).
    • Verify Matric Number: Double-check your matriculation number for any typos.
    • Password Reset: If you’ve forgotten your password, use the “Forgot Password?” link on the login page. You will typically need to provide your matric number, and a reset link or temporary password will be sent to your registered NOUN email address (e.g., yourmatricnumber@noun.edu.ng). You may need to activate or log in to your NOUN email first.
  • “Account Not Activated” / “Matriculation number to be activated”: This usually happens with very fresh students. NOUN’s system typically activates new matric numbers within 72 hours of admission. If it persists, contact your study centre or use the NOUN Support Ticketing Platform.
  • Technical Glitches: Sometimes, portal issues are system-wide. Try clearing your browser’s cache and cookies, use a different browser, or try again later. If the issue persists, contact NOUN’s IT support via the ticketing platform.
  • Multi-Factor Authentication (MFA): NOUN may implement MFA. After entering your matric number and password, you might be prompted for a code sent to your registered email or phone number. Ensure your contact details are up-to-date on your profile.

Part 2: NOUN Student Registration Guide (After Login)

Once you’ve successfully logged into your student portal, you can perform various vital academic activities, most notably registration. The general flow involves funding your e-wallet, then registering your semester, courses, and exams.

📚 Further Reading

Step 1: Fund Your E-Wallet (Prerequisite for Registration)

All payments for semester registration, course registration, exam registration, project fees, etc., are made by first funding your personal e-wallet on the portal.

  1. Navigate to “Wallet”: From your dashboard, locate the “Wallet” menu (usually on the left sidebar).
  2. Click “Generate Remita Number” / “Load Wallet”: Select this option.
  3. Enter Amount & Details: Input the amount you wish to fund. Ensure it’s sufficient to cover all your planned fees. Provide your email and phone number.
  4. Generate RRR: Click “Pay” or “Submit” to generate your unique 12-digit Remita RRR code. Copy it down.
  5. Make Payment: Use the RRR to pay online (via card) or at any commercial bank.
  6. Credit Your Wallet: After payment, return to the “Wallet” menu and click “Credit RRR” or “Check Payment Status”. Enter your matric number and the RRR to credit your e-wallet. Your balance should update.

Your e-wallet MUST be funded before you can proceed with any registration.

Step 2: Semester Registration

This is the initial registration for the academic semester.

  1. Navigate to “Registration”: From your dashboard, click on the “Registration” menu.
  2. Select “Semester Registration”: Click on this option.
  3. Confirm Details: Review your details and the required semester fee.
  4. Submit/Pay: The system will deduct the semester registration fee directly from your e-wallet. Confirm the deduction.

Step 3: Course Registration

After semester registration, you can register for your courses for the current semester.

  1. Navigate to “Registration”: Go back to the “Registration” menu.
  2. Select “Course Registration”: Click on this.
  3. Select Level/Semester: Choose your current level and the relevant semester.
  4. Add Courses: A list of available courses for your program and level will be displayed.
    • Compulsory Courses: These are automatically listed and you must register for them.
    • Elective Courses: You’ll need to select enough elective courses to meet your minimum required credit units for the semester (typically 15 CUs minimum, 24 CUs maximum for exams).
    • Click the “Add” button next to each course you wish to register.
  5. Proceed to Payment: Once you’ve selected all your courses, click “Proceed” or “Submit.” The system will deduct the course fees from your e-wallet.
  6. Print Course Registration Slip: After successful deduction, ensure you print your course registration slip. This is vital proof of your registered courses.

Step 4: Exam Registration (Crucial for Eligibility to Write Exams)

You can only register for exams for courses you have already registered for in the current semester.

  1. Navigate to “Registration”: Go to the “Registration” menu again.
  2. Select “Exam Registration”: Click on this.
  3. Select Level/Semester: Choose your current level and the relevant semester.
  4. Select Courses for Exam: A list of your registered courses will appear. Click the “Add” button next to each course you intend to write an exam for.
    • Note: You can choose not to register for the exam of a course if you’re not ready, but you’ll have to re-register the course and exam in a future semester.
  5. Proceed to Payment: Click “Proceed” or “Submit.” The system will deduct the exam fees from your e-wallet.
  6. Print Exam Registration Slip: This slip is mandatory for gaining entry into the exam hall. Print multiple copies and keep them safe. It contains your exam details (date, time, venue if fixed).

Other Key Functions on the Student Portal:

  • My Progress: Check your results (TMA and Exam scores) and academic progress.
  • TMA (Tutor-Marked Assignments): Access and submit your online TMAs.
  • Print ID Card: Generate and print your student ID card.
  • Request for…: Initiate requests for transcripts, change of study centre, deferment, etc.
  • Course Materials: Access links to download your e-courseware.
  • News & Announcements: Stay updated with official university announcements.

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